Help Center

Find answers to common questions and learn how to use ShotAtelier Studio effectively.

Getting Started

How do I create my first product image?

Sign up for a free account, then navigate to Dashboard and click "New Product". Upload your product photo, select a style template, and click Generate. Your AI-enhanced images will be ready within seconds.

What style templates are available?

We offer 15+ style templates including Professional, Studio, Lifestyle, Minimal, Bold, Warm, Cool, Dramatic, Soft Light, and more. Pro and Enterprise users get access to all styles.

What image formats are supported?

We support JPG, PNG, and WebP formats. For best results, use high-resolution images (at least 1000x1000 pixels). Maximum file size is 10MB.

Billing & Plans

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time from the Billing page. Changes take effect at the start of your next billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment provider, Creem.

Do unused generations roll over?

No, unused generations do not roll over to the next month. We recommend choosing a plan that fits your monthly needs.

What is your refund policy?

We offer a 30-day money-back guarantee. If you're not satisfied, contact us at support@rewarx.com for a full refund.

API Reference

REST API

Our REST API allows programmatic access to ShotAtelier Studio features. API documentation is available at /api/v1/ when authenticated.

Base URL: https://rewarx.com/api/v1

Authentication: Bearer Token (JWT)

Still need help?

Our support team typically responds within 3 business days.

Contact Support